Job Details

Service Desk Specialist

  2020-05-31     Zolon Tech Solutions     San Diego,CA  

Title Service Desk Specialist Location San Diego, CA Duration 6 Months (Right to Hire) Job Description Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshootresolveand or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. Four to nine (4-9) years of related experience in information systems. Certification Level Required Active Secret Clearance Level Required Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level I CompTIA A+ce Certification but could accept Network +ce, Security +ce, or CISSP).

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